Contact us

How to get in touch

The Adult Social Care Team is thefirst point of contact for all referrals and general enquiries. You can contact them from 8.30am to 5pm Monday to Thursday, and 8.30am to 4.30pm on Friday, in any of the following ways:

If, when you contact us, we feel that you would benefit from a social care assessment, we will check that we've got all our facts straight and then follow this up with a visit to your home to talk about your personal and practical needs and to discuss what help is available.

Emergency help out of normal office hours

Not all unexpected major social care problems happen during normal office hours or can wait until the next day. That's why we have an Out of Hours service staffed by people with a good working knowledge and understanding of health and social care services. The team works in partnership with other professionals and aims to make difficult situations safe for the people of Stockport. They provide emergency social work support to people in crisis and can deal with:

  • Problems with children and young people;
  • Older people who are at risk and need immediate help;
  • People with mental health problems in times of crisis, including undertaking assessments under the Mental Health Act;
  • Concerns about a person with a physical, sensory or learning disability.

You can contact the Out of Hours Service by phone on 0161 718 2118. They operate Monday to Thursday, from 5pm to 8.30am, Friday 4.30pm to 8.30am Monday, with 24 hour cover on Bank Holidays.

Mental Health

Pennine Care NHS Foundation Trust operate an emergency mental health out of hours response service provided by Approved Mental Health Professionals. To get in touch between 8.30am and 4.30pm, Monday to Friday, please phone 0161 419 4678. In an emergency between 4.30pm and 8.30am, Monday to Friday and on Saturdays, Sundays and Bank Holidays, contact the Stepping Hill Hospital switchboard on 0161 483 1010.