Emergency alarms

A 24 hour emergency monitoring system can help older and vulnerable people to remain living independently and safely in their own homes. It can be used for people who have a medical condition and can offer security and peace of mind.

A pendant is worn either around the neck or as a wrist band and you can call for help simply by pressing a button. This sends an alarm automatically to the control centre where staff can arrange for you to get the help you need as soon as possible.

To have an emergency alarm you will need to have a telephone landline and a nearby electrical socket. The unit has an in-built microphone and a powerful loud speaker so that you can be heard from a distance. Once you have pressed your emergency button, your personal code is instantly recognised by the control centre's computer and a two-way speech link is set up with the centre.

Carecall, part of Stockport Homes, are one of the providers for this service in the Stockport area. Emergencies are responded to within minutes by arranging help from a relative or friend, your GP and emergency services or from fully trained mobile wardens available 24 hour a day seven days a week. There is an initial installation charge plus a weekly charge for the service.

Aid Call is a similar service offered by Age UK. You will be asked to select two or more key holders living at separate addresses, which you can rely on to help you in an emergency. When the alarm button is pressed the response centre will contact your chosen key holders and if for any reason they are unable to contact your key holders, they will contact emergency services if appropriate. There is also a charge for this, depending on what service you have.

Useful contacts

Please note that links to websites will open in a new window.

Carecall
Address: Unit 9, Southside, Bredbury Industrial Estate, Bredbury, Stockport SK6 2S
Phone: 0500 130 585
Fax: 0161 218 1656
Web: www.stockporthomes.org
Email: carecall@stockporthomes.org

Aid Call Ltd
Address: Linhay House, Linhay Business Park, Ashburton, Devon TQ13 7UP
Phone: 0800 772 266
Fax: 0136 465 1459
Web: www.aidcall.co.uk/personalcare
Email: info@aidcall-alarms.co.uk

You can contact any of the organisations direct but if you are still unsure the Adult Social Care Team will be able to advise you. You can contact them from 8am to 6pm, Monday to Friday on 0161 217 6029.

image of emergency alarm button