Who can get help?
People with a confirmed medical diagnosis of dementia, or their
carers, who need help and support to maintain their
independence and quality of life. However, in order to work out
just how much help is needed to make life easier for you, we do
need to carry out an assessment.
What is an assessment?
After the assessment we will identify and agree your needs with you
and discuss the help and support available to meet them, according
to the seriousness of your situation.
If you don't qualify for a care package from Adult Social Care
you could arrange to employ a care worker privately through a Home
Care Agency but remember to take care to choose one that
is registered and inspected by the Care Quality
Commission (CQC). Follow the link below for more information or
visit the CQC website.
List of care agencies
How much does it cost?
There may be some cost but the actual amount you pay will
depend on what services you receive.
Can I get help with the cost?
It is possible. We will help you fill out a financial assessment
form to see if you qualify for financial help. To get a rough idea
of costs you can carry out a quick, confidential financial self
assessment, online.
How much will I pay for services?
Do you want more choice and control?
We may provide or arrange services for you but if you want more
choice and control over your own money and what you spend it on
then there a number of way that we can support you to do this. You
can choose to:
- Buy your own support using money given to you
- Ask us to arrange the support you need
- Keep getting the same support as you do now
- Have a mix of these.
Find out more about managing your
support
How to get in touch
The Adult Social Care Team is the first point of contact for all
referrals and general enquiries. You can contact them from 8am to
6pm, Monday to Friday on 0161 217 6029. In an emergency, out of
these hours phone 0161 718 2118.
When you contact us we'll discuss your situation over the phone,
check that we've got all our facts straight and then follow this up
with a visit to your home to talk about your personal and practical
needs and to discuss what help is available.
Useful contacts
Please note that links to websites will open in a new
window.
Care Quality Commission (CQC)
Address: Citygate, Gallowgate, Newcastle upon Tyne NE1 4PA
Phone: 03000 616161
Fax: 03000 616172
Web: www.cqc.org.uk
Email: enquiries@cqc.org.uk